Welcome to our site! Thank you for your trust in your purchase! If you have any questions about these General Terms and Conditions, the use of the website, individual products, the process of purchase, or if you would like to discuss your individual needs, please contact our staff at the contact details provided!
Name: Ati Sun Kft.
Headquarters: 1201 Budapest, Alsóhatárút 81.
Mailing address: 8200 Veszprém, Szabó köz 6.
Company registration number: 01 09 281202
Tax number: 25542251-2-43
Contact: Nikoletta Brandhuber
Phone number: 06705346757
E-mail: info@fashionnicole.hu
Website: fashionnicole.hu/webshop
Bank account number: 10401220-50526789-76821002
Name: UNAS Online Kft.
Headquarters: 9400 Sopron, Kőszegi út 14.
Contact: unas@unas.hu
Website: unas.hu
Parties: Seller and Buyer together
Consumer: a natural person acting outside his profession, self-employment or business
Consumer contract: a contract in which one of the subjects qualifies as a consumer
Website: this website, which is used to conclude the contract
Contract: A contract of sale between the Seller and the Buyer using the Website and electronic mail
Means of communication in absentia: a means of making a contractual statement in the absence of the parties with a view to concluding a contract. Such means include, in particular, the addressee or unaddressed form, the standard letter, the advertisement published in the press product with the order form, the catalog, the telephone, the fax and the means of providing Internet access.
Absentee contract: a consumer contract concluded under a distance selling system organized for the provision of a contract product or service without the simultaneous physical presence of the parties, using only a means of communication between the parties for the purpose of concluding the contract.
Product: all movable movable property included in the offer of the Website and intended for sale on the Website, which is the subject of the Contract
Entrepreneurship: a person acting in the course of his or her profession, self-employment or business Buyer / You: the person concluding the contract making a purchase offer through the Website
Warranty: In the case of contracts concluded between a consumer and a business (hereinafter: consumer contract) in accordance with the Civil Code, 1.a) a guarantee given for the performance of the contract, which the undertaking voluntarily undertakes in addition to or in the absence of a legal obligation to perform the contract properly, and 2.b) statutory warranty
The provisions of Hungarian law apply to the Contract, and in particular the following legal regulations apply:
The content of the contract concluded between us - in addition to the provisions of the relevant binding legal regulations - is determined by these General Terms and Conditions (hereinafter: GTC). Accordingly, these GTC contain the rights and obligations of you and us, the conditions of concluding the contract, the terms of performance, the conditions of delivery and payment, the rules of liability, and the conditions of exercising the right of withdrawal.
The technical information required for the use of the Website, which is not included in these GTC, is provided by other information available on the Website.
You must familiarize yourself with the provisions of these GTC before finalizing your order.
The language of the contracts covered by these GTC is Hungarian.
Contracts falling within the scope of these GTC do not qualify as written contracts, they are not filed by the Seller.
Prices are in HUF and include 27% VAT. It cannot be ruled out that the Seller may change the prices for business policy reasons. Price changes do not apply to contracts already concluded. If the Seller has indicated the price incorrectly and an order has been received for the product, but the parties have not yet concluded a contract, the Seller shall act on the basis of the “Procedure incorrect price” clause of the GTC.
The following are obviously incorrectly quoted prices:
In case of indicating an incorrect price, the Seller offers the possibility to purchase the product at a fair price, in the possession of which the Buyer may decide to order the product at a fair price or cancel the order without any adverse legal consequences.
The consumer may submit consumer complaints about the product or the Seller's activities at the following contact details:
The consumer may communicate to the business, orally or in writing, a complaint concerning the conduct, activity or omission of the business or of a person acting in the interest or for the benefit of the business in direct connection with the distribution or sale of the goods to consumers.
The company must investigate the oral complaint immediately and remedy it if necessary. If the consumer does not agree with the handling of the complaint or it is not possible to investigate the complaint immediately, the business shall immediately take minutes of the complaint and its position and provide a copy to the consumer on the spot in the event of an oral complaint. In the case of an oral complaint made by telephone or other electronic communications service, it shall be sent to the consumer at the latest at the same time as the substantive response, in accordance with the requirements for replying to a written complaint. In other respects, you are required to proceed with the written complaint as follows. The undertaking shall reply to the written complaint in writing within 30 days of its receipt and shall take steps to communicate it, unless otherwise provided by a directly applicable act of the European Union. A shorter deadline may be established by law, a longer deadline by law. The undertaking must give reasons for its position rejecting the complaint. An oral complaint communicated by telephone or electronic communication service must be provided with a unique identification number.
The record of the complaint must include the following:
1. the name and address of the consumer,
2. the place, time and manner of submitting the complaint,
3. a detailed description of the consumer's complaint, a list of documents, documents and other evidence presented by the consumer,
4. a statement by the business of its position on the consumer's complaint, where it is possible to investigate the complaint immediately,
5. the signature of the person who took the minutes and, with the exception of an oral complaint made by telephone or other electronic means, by the consumer,
6. place and time of recording of the minutes,
7. in the case of an oral complaint communicated by telephone or other electronic communications service, the unique identification number of the complaint.
The company must keep a record of the complaint and a copy of the reply for five years and present it to the inspection authorities on request.
If the complaint is rejected, the business shall inform the consumer in writing which authority or conciliation body may initiate the complaint with its complaint. The information shall also include the registered office, telephone and internet contact details and postal address of the competent authority or of the conciliation body of the consumer's place of residence or stay. The information shall also include whether the business has recourse to a conciliation panel procedure to resolve a consumer dispute.
If any consumer dispute between the Seller and the consumer is not settled during the negotiations, the following enforcement options are open to the consumer:
Consumer protection procedure
Complaints to consumer protection authorities. If you notice a violation of the consumer's consumer rights, you have the right to lodge a complaint with the competent consumer protection authority of your place of residence. Following the assessment of the complaint, the authority shall decide on the conduct of the consumer protection proceedings. The first-level consumer protection official tasks are performed by the capital city and county government offices competent according to the consumer's place of residence, the list of which can be found here: http://www.kormanyhivatal.hu/
Judicial proceeding
The customer is entitled to enforce his claim arising from a consumer dispute in court in the framework of civil proceedings under Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure. in accordance with the provisions of this Act.
Conciliation panel proceedings
We would like to inform you that you can file a consumer complaint against us. If your consumer complaint is rejected, you are also entitled to apply to the Conciliation panel competent for your place of residence or stay: the condition for initiating the Conciliation panel's proceedings is that the consumer directly seeks to resolve the dispute with the business concerned. At the request of the consumer, the conciliation panel designated in the consumer's request shall be competent for the procedure, instead of the competent panel.
The company has a duty to cooperate in the conciliation panel proceedings.
In this context, there is an obligation for undertakings to reply to the Conciliation panel's call and an obligation to appear before the Conciliation panel ("ensuring the participation of the person authorized to reach an agreement at the hearing").
If the registered office or premises of the company are not registered in the county of the chamber operating the territorially competent conciliation panel, the obligation of the company to cooperate includes offering the possibility of concluding a written agreement according to the needs of the consumer.
In the event of a breach of the above obligation to cooperate, the consumer protection authority has the power to impose a mandatory fine in the event of a breach of the law as a result of a change in legislation, and it is not possible to waive a fine. In addition to the Consumer Protection Act, the relevant provision of the Small and Medium-sized Enterprises Act has also been amended, so that the imposition of fines will not be waived in the case of small and medium-sized enterprises either.
The amount of the fine may range from HUF 15,000 to HUF 500,000 in the case of small and medium-sized enterprises, while from HUF 15,000 in the case of non-small and medium-sized enterprises with annual net sales exceeding HUF 100 million, 5% of the company's annual net sales. but up to a maximum of HUF 500 million. By introducing a mandatory fine, the legislator aims to emphasize cooperation with conciliation bodies and to ensure the active participation of undertakings in conciliation proceedings.
The Conciliation panel is responsible for resolving consumer disputes out of court. The task of the conciliation body is to try to reach an agreement between the parties in order to settle the consumer dispute, failing which it will decide the matter in order to ensure simple, fast, efficient and cost-effective enforcement of consumer rights. At the request of the consumer or the business, the conciliation body shall provide advice on the consumer's rights and obligations.
The conciliation panel's proceedings are initiated at the consumer's request. The request shall be made in writing to the chair of the conciliation panel: the written requirement may be complied with by letter, telegram, telegraph or fax, as well as by any other means which allows the recipient to keep the data addressed to him permanently for the purpose of the data. , and display the stored data in an unchanged form and content.
The application must include the
a. name, place of residence or stay of the consumer,
b. the name, registered office or registered office of the business involved in the consumer dispute,
c. if the consumer designates the competent body instead of the competent conciliation panel,
d. a brief description of the consumer's position, the facts and evidence supporting it,
e. a statement by the consumer that the consumer has made a direct attempt to resolve the dispute with the business concerned
f. a statement by the consumer that no other conciliation panel has initiated proceedings in the matter, no mediation proceedings have been initiated, no claim has been lodged or no application for a payment order has been lodged,
g. the motion for a decision of the panel,
h. the consumer's signature.
The application must be accompanied by a document or a copy (extract) of which the consumer refers to as evidence, in particular a written statement by the business rejecting the complaint or, failing that, any other written evidence available to the consumer to attempt the required consultation. If the consumer acts through a proxy, the proxy must be attached to the application. More information about the Conciliation panel is available here: http://www.bekeltetes.hu More information on the territorially competent Conciliation panel is available here: https://bekeltetes.hu/index.php?id=testuletek
The European Commission has set up a website where consumers can register, allowing them to settle their online shopping disputes by completing an application, avoiding litigation. This allows consumers to assert their rights without, for example, being prevented from doing so by distance.
If you want to make a complaint about a product or service you have bought online and do not necessarily want to go to court, you can use the online dispute settlement tool.
On the portal, you and the trader against whom you have lodged a complaint can jointly select the dispute resolution platform you wish to entrust with handling the complaint. The online dispute resolution platform is available at: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=EN
Purchase is not subject to registration.
The buying process
Product Selection
By clicking on the product categories on the website, you can select the desired product family, including individual products. By clicking on each product, you will find the product photo, article number, description and price. You must pay the price on the website when making a purchase. The products are marked with an illustrated photo. The accessories and decorative elements shown in the photos are not part of the product, unless it is highlighted in the product description. Please note that we are not responsible for any misspellings or incorrect data!
Put into cart
After selecting the Product, you can click on the "Add to Cart" button to add any number of products to the cart without incurring any obligation to purchase or pay, as placing in the cart does not constitute an offer. We recommend that you add the product to the cart even if you are not sure that you want to buy the given product, because this will give you an overview of the products you have selected at the moment and display them on a screen. can view and compare. Until the finalization of the order - until the "Finalize order" button is pressed - the contents of the Shopping Cart can be freely modified, any products can be removed from the shopping cart, new products can be added to the shopping cart or the desired product number can be changed.
If you add the selected product to the Cart, a separate window will pop up with the text "Product added to cart". If you do not want to select more products, click on the "Go to cart" button! If you want to see the selected product again or add another product to the cart, click the "Back to product" button!
View the Cart
When using the website, you can check the contents of the cart at any time by clicking on the "View Cart" icon at the top of the website. Here you can remove the selected products from the basket or change the number of products. After pressing the "Refresh Cart" button, the system will display the information corresponding to the data you have changed, including the price of the products added to the cart. If you do not want to select additional products and add them to the cart, you can continue shopping by clicking the "Order" button.
Enter customer information
After pressing the "Order" button, the contents of the cart and the total purchase price to be paid in case of purchasing the products of your choice will be displayed. In the "Delivery service" box, you must indicate whether you want to pick up the ordered product in person (personal pick-up) or request delivery. In case of delivery, the system will indicate the delivery fee, which you are obliged to pay in case of ordering. You can enter your e-mail address in the "User data" text box and your full name, address and telephone number in the "Billing information" text box. In the "Shipping Information" text box, the system automatically stores the information entered during "Billing Information." If you request delivery to a different address, please uncheck it. In the "Comment" text box, you can enter any additional information.
Order overview
After filling in the text boxes above, you can continue the ordering process by clicking on the "Continue to the next step" button, or you can delete / correct the data entered so far and return to the contents of the Cart by clicking on the "Cancel" button. Clicking the "Continue to Next Step" button will take you to the "Order Overview" page. Here you can see a summary of the data you have previously entered, such as the contents of the Cart, user, billing and shipping data and the amount you have to pay (you can no longer change this data here unless you click the "Back" button).
Finalizing the order (bidding)
If you are sure that the contents of the shopping cart correspond to the products you want to order and that your details are correct, you can close your order by clicking on the "Order" button. The information provided on the website does not constitute an offer by the Seller to enter into a contract. In the case of orders falling within the scope of these GTC, you are considered a bidder. By clicking on the "Order" button, you expressly acknowledge that your offer is considered to have been made, and your statement - in case of confirmation by the Seller according to these GTC - entails an obligation to pay. You are bound by your offer for a period of 48 hours. If your offer is not confirmed by the Seller within 48 hours in accordance with these general terms and conditions, you are released from the obligation of the offer.
Order processing, conclusion of the contract
Orders are processed in two stages. You have the opportunity to place your order at any time. You will first receive an automatic feedback on your order, which only records the fact that your order has been received through the website, but this confirmation does not constitute acceptance of your offer. If you notice that the automatic confirmation e-mail notification contains your data incorrectly (eg name, delivery address, telephone number, etc.), you are obliged to contact us immediately by e-mail with the correct data. to communicate. If you do not receive the automatic confirmation email within 24 hours of your order, please contact us as your order may not have arrived in our system due to technical reasons. The Seller will confirm your offer by a second e-mail after sending your offer. The contract is created when the confirmation email sent by the Seller becomes available to you in your mail system (second confirmation).
Payment methods
Cash on delivery
Orders are delivered by GLS Hungary. At the courier, you can also pay in cash or by credit card.
Cash payment
You have the opportunity to pay the price of the product and the delivery fee in cash upon receipt of the product at 8200 Veszprém, Cholnoky Jenő u 23 / A (Mon-Fri: 10-18h, Sat: 10-13h), 8420 Zirc Rákóczi tér 15 / B int. fszt. 2. (Mon-Fri: 9-17ó, Sat: 9-12ó), or 8230 Balatonfüred Köztársaság u. 6. (Mon-Sun: 8-21h).
Bank Transfer
In case of bank transfer, you can transfer the final amount of the order as follows: Bank account number: 10401220 50526789 76821002 (K&H Bank) Beneficiary's name: Ati Sun Kft / Nicole Fashion Notice: order ID, name
PayPal payment
In the case of this payment method, we will redirect the customer to the PayPal system. There, you can use your credit card or an existing PayPal user to clear your account. You must always enter your credit card details on the PayPal page so that they do not reach the merchant under any circumstances. Accepted credit cards: Visa (also some Electron cards), EC / MC embossed cards.
Acceptance methods, acceptance fees
Home delivery with GLS courier service (in case of advance transfer)
Orders are delivered by GLS Hungary. There is no packing fee.
Tariffs for orders delivered by GLS Hungary:
- Within Hungary, in case of transfer HUF 1,190
- Within Hungary, in case of cash on delivery HUF 1,560
- ZONE 1 (Slovakia, Slovenia, Austria, Czech Republic, Romania, by bank transfer HUF 5,840
- ZONE 2 (Poland, Germany, Belgium, the Netherlands by bank transfer HUF 7,365
- ZONE 3 (Denmark, France, Italy by bank transfer HUF 7,620
- ZONE 4 (Spain, Sweden, Greece by bank transfer HUF 11,050)
Within Hungary, we deliver packages over HUF 20,000 FREE OF CHARGE.
Within ZONE 1, packages will be delivered for over HUF 30,000 for HUF 2,890.
Within ZONE 2, packages will be delivered for over HUF 30,000 for HUF 3,690.
Within ZONE 3, packages will be delivered for over HUF 30,000 for HUF 3,790.
Within ZONE 4, packages will be delivered for over HUF 30,000 for HUF 5,490.
Home delivery with GLS courier service (in case of cash on delivery)
Orders are delivered by GLS Hungary. There is no packing fee. Tariffs for orders delivered by GLS Hungary: in case of transfer HUF 1,190 in case of cash on delivery HUF 1,560 We deliver packages over HUF 20,000 FREE OF CHARGE.
Personal collection
You can pick up the purchased products in our stores. Our stores: IN VESZPRÉM: 8200 Veszprém Cholnoky Jenő u. 23 / A (Mon-Fri: 10-18h, Sat: 10-13h) ZIRCEN: 8420 Zirc Rákóczi tér 15 / B int. fszt. 2. (Mon-Fri: 9-17h, Sat: 9-12h) BALATONFÜREDEN: 8230 Balatonfüred, Köztársaság u. 6. (Mon-Sun: 8-21h)
Completion date
The general delivery deadline for the order is a maximum of 30 days from the confirmation of the order.
Reservation of rights, ownership clause
If you have previously ordered a product without receiving it during delivery (excluding the case when you exercised your right of withdrawal), or the Product has not been returned to the seller with a sign, the Seller will fulfill the order in accordance with the purchase price and advance payment of transport costs. The Seller may withhold the delivery of the Product until it is satisfied that the price of the Product has been successfully paid using the electronic payment solution (including the case where the Buyer pays the purchase price and conversion in the currency of its Member State, and due to bank commissions and costs, the Seller does not receive the full amount of the purchase price and delivery fee). If the price of the Product has not been paid in full, the Seller may call the Buyer to supplement the purchase price. The general delivery deadline for the order is a maximum of 30 days from the confirmation of the order.
Sales abroad
Seller does not discriminate between buyers within the territory of Hungary and outside the territory of the European Union by using the Website. Unless otherwise provided in these GTC, the Seller shall ensure the delivery / receipt of the ordered products in the territory of Hungary. The provisions of these GTC also apply to purchases outside Hungary, according to the provisions of the relevant regulation, a consumer who is a citizen of a Member State or has a residence in a Member State or an undertaking established in a Member State and purchases or uses goods or services in the European Union solely for end use. A consumer is a natural person who is acting for purposes which are outside his trade, business, craft or profession. The language of communication and purchase is primarily Hungarian, the Seller is not obliged to communicate with the Buyer in the language of the buyer's Member State. Seller shall not be obliged to comply with, or to inform Buyer of, non-contractual requirements, such as labeling or industry-specific requirements, relating to the Product in question under the national law of the Buyer's Member State. Unless otherwise provided by the Seller, it applies Hungarian VAT to all Products. According to these GTC, the Buyer may exercise its legal enforcement possibilities. If an electronic payment solution is used, the payment will be made in the currency specified by the Seller, Seller may withhold the delivery of the Product until it is satisfied that the price of the Product and the delivery fee have been paid successfully and in full using the electronic payment solution (including the case where the Buyer transfers the product in the currency of its Member State. purchase price (delivery fee) and due to the conversion, as well as bank commissions and costs, the Seller does not receive the full amount of the purchase price). If the price of the Product has not been paid in full, the Seller may invite the Buyer to supplement the purchase price. In order to deliver the Product, the Seller also provides the non-Hungarian customers with the transfer options available to Hungarian customers. If the Customer may request the delivery of the Product to the territory of Hungary or to the territory of any other European Union Member State according to the GTC, the non-Hungarian customer may also request this by any of the delivery methods indicated in the GTC. If the Buyer can choose to receive the Product in person at the Seller according to the GTC, the non-Hungarian buyer can also use this. Otherwise, the Buyer may request that the delivery of the Product abroad be arranged at his own expense. Hungarian customers are not entitled to this right. After the payment of the delivery fee, the Seller fulfills the order, if the Buyer does not pay the delivery fee to the Seller or does not solve his own delivery by the agreed date, the Seller terminates the contract and refunds the prepaid purchase price to the Buyer.
This section of the consumer information was prepared pursuant to the authorization of Section 9 (3) of Government Decree 45/2014 (II.26.) Using Annex 3 of Government Decree 45/2014 (II.26.).
In what cases can you exercise your right to warranty for supplies?
In the event of faulty performance by the Seller, you may assert a warranty claim against the Seller in accordance with the rules of the Civil Code.
What rights do you have based on your supplies warranty claim?
You can choose to use the following supplies warranty claims: You may request a repair or replacement, unless it is impossible to meet the demand of your choice or the Seller would incur a disproportionate additional cost to the fulfillment of your other demand. If you have not requested or could not request the repair or replacement, you may request a proportionate delivery of the consideration or the defect may be repaired at the expense of the Seller, or repaired by someone else, or - ultimately - withdraw from the contract. You may transfer from your chosen supply warranty to another, however, you will bear the cost of the transfer, unless it was justified or given by the Seller.
What is the deadline for you to enforce your warranty claim?
You must report the defect immediately after it is discovered, but no later than two months after the defect is discovered. However, please note that you may no longer exercise your warranty rights beyond the two-year limitation period from the performance of the contract. If the subject of the contract between the consumer and the business is a second-hand thing, the parties may agree on a shorter limitation period; a limitation period of less than one year may not be validly established in this case either.
To whom can you assert your supply warranty claim?
You can assert your warranty claim against the Seller.
What are the other conditions for enforcing your warranty rights?
Within six months of performance, there are no conditions other than the notification of the defect to enforce your warranty claim if you certify that the product or service was provided by Seller. However, after six months from the date of performance, you are obliged to prove that the defect you recognized already existed at the time of performance. In the case of used products, the warranty and guarantee rights develop differently from the general rules. In the case of used products, we can also talk about defective performance, however, the circumstances on the basis of which the Buyer could expect certain defects to occur must be taken into account. Due to obsolescence, the occurrence of certain defects is becoming more frequent, as a result of which it cannot be assumed that a used product can have the same quality as a newly purchased one. Based on this, the Buyer may only enforce its warranty rights in respect of defects that are beyond the defects arising from the use and have arisen independently of them. If the used product is defective and the Customer, who qualifies as the Consumer, was informed about it at the time of purchase, the Service Provider is not liable for the known defect.
In what cases can you exercise your product warranty right?
In the event of a defect in a movable thing (product), you may, at your option, assert a warranty claim or a product warranty claim.
What rights do you have based on your product warranty claim?
As a product warranty claim, you can only request the repair or replacement of the defective product.
In which case is the product considered defective?
A product is defective if it does not meet the quality requirements in force at the time of placing on the market or if it does not have the characteristics specified by the manufacturer.
What is the deadline for you to enforce your product warranty claim?
You can assert your product warranty claim within two years of the product being placed on the market by the manufacturer. Upon expiry of this period, he shall lose this right.
Against whom and under what other conditions can you assert your product warranty claim?
You can only make a product warranty claim against the manufacturer or distributor of the movable item. You must prove the defect of the product in the event of a product warranty claim.
In which cases is the manufacturer (distributor) released from its product warranty obligation?
The manufacturer (distributor) is only released from its product warranty obligation if he can prove that: the product was not manufactured or marketed in the course of his non - business activities, or the defect was not recognizable in the light of scientific and technical knowledge at the time of placing on the market or the defect of the product results from the application of legislation or a mandatory official regulation. It is sufficient for the manufacturer (distributor) to prove a reason for the exemption. Please note that due to the same error, you cannot claim a warranty for a product and a product warranty at the same time, in parallel. However, if your product warranty claim is successfully enforced, you can assert your warranty claim against the manufacturer for the replaced product or repaired part.
In what cases can you exercise your right to warranty?
151/2003 on the mandatory warranty for certain durable consumer goods. (IX. 22.) of the Government, the Seller is obliged to provide a warranty for the new durable consumer goods listed in Annex 1 of the Decree (eg: technical articles, tools, machines), as well as their accessories and components within the scope specified therein (hereinafter - at this point - together referred to as a consumer good).
What rights do you have under the warranty and within what period?
Warranty rights
The Buyer is entitled to 151/2003. (IX. 22.) on the basis of the Government Decree, as a general rule, in the cases listed in the section “Rules related to the handling of warranty claims”, he may claim a replacement and refund of money as a warranty claim against the Seller. The Buyer may, at his option, enforce his request for repair directly at the Seller's registered office, at any of its premises, branches and at the repair service indicated by the Seller on the warranty card.
Validation deadline
The warranty claim can be enforced during the warranty period, the warranty period is 151/2003. (IX. 22.) according to the Government Decree: a) one year in the case of a sale price reaching HUF 10,000 but not exceeding HUF 100,000, b) two years in the case of a sale price exceeding HUF 100,000 but not exceeding HUF 250,000, c) over the sale price of HUF 250,000 for three years. Failure to meet these deadlines will result in forfeiture, however, if the consumer product is repaired, the warranty period will be extended from the date of delivery for repair to the time during which the Customer was unable to use the consumer product as intended. The warranty period starts when the consumer product is handed over to the Buyer, or if the commissioning is performed by the Seller or its agent, it starts on the day of commissioning. If the Buyer puts the consumer goods into operation more than six months after delivery, the starting date of the warranty period is the day of delivery of the consumer goods.
Rules for handling warranty claims
When handling the repair, the Seller must endeavor to make the repair within 15 days. The time limit for repair starts when the consumer goods are received. If the duration of the repair or replacement exceeds fifteen days, the Seller shall inform the Buyer of the expected duration of the repair or replacement. If, during the first repair of a consumer product during the warranty period, the Seller finds that the consumer product cannot be repaired, the Seller shall replace the consumer product within eight days, unless otherwise provided by the buyer. If it is not possible to exchange the consumer goods, the Seller is obliged to reimburse the purchase price to the buyer within eight days. By accepting the GTC, the Buyer consents to the fact that the information can be provided to him electronically or in another way suitable for the proof of receipt by the Buyer. If the Seller is unable to repair the consumer goods within 30 days:
If the consumer product fails for the 4th time, the Buyer is entitled to:
Exceptions
The requirements under “Warranty Claim Rules” do not apply to electric bicycles, electric scooters, quads, motorcycles, mopeds, cars, motorhomes, caravans, caravans, trailers, and motorized watercraft. However, in the case of these products as well, the Seller is obliged to endeavor to fulfill the repair request within 15 days. If the duration of the repair or replacement exceeds fifteen days, the Seller shall inform the Buyer of the expected duration of the repair or replacement.
What does the warranty have to do with other warranty rights?
The warranty is valid in addition to the warranty rights (product and accessory warranty), a fundamental difference between the general warranty rights and the warranty is that the burden of proof is more favorable to the consumer in the case of a warranty. Consumables with a fixed connection that are subject to a mandatory warranty in accordance with Government Decree 151/2003 or that weigh more than 10 kg or cannot be transported as a manual package on public transport vehicles, with the exception of vehicles, must be repaired at the place of operation. If repairs cannot be carried out at the place of operation, dismantling and installation, as well as transport and return, will be provided by the company or, in the case of a direct repair request, by the repair service. The seller's undertaking during the term of the compulsory guarantee may not contain conditions for the consumer which are more unfavorable than the rights guaranteed by the rules of the compulsory guarantee. Thereafter, however, the conditions of the voluntary warranty can be freely determined, however, the warranty in this case may not affect the existence of the consumer's rights arising from legislation, including the warranty of supplies.
Exchange request within three working days
In the case of sales through a web store, the institution of the exchange request within three working days also applies. Exchange requests within three working days were submitted in accordance with 151/2003. (IX. 22.) may be enforced in the case of new durable consumer goods, according to which if someone validates the institution of the exchange request within 3 working days, the seller must interpret this as meaning that the product was already defective at the time of sale and you must replace the product without further ado.
When is Seller released from its warranty obligation?
The Seller is released from its warranty obligation only if it proves that the cause of the defect arose after the performance. Please note that due to the same defect, you cannot assert a warranty and guarantee claim, or a product warranty and guarantee claim at the same time, in parallel, otherwise you are entitled to the rights arising from the warranty regardless of the warranty rights.
Ati Sun Kft. (1201 Budapest Alsóhatárút 81.), in all cases, ensures the legality and expediency of the data processing with regard to the personal data processed by it. The purpose of this brochure is to enable customers who are interested in the products and provide their personal data to receive adequate information about the conditions and guarantees for which our company handles their data before purchasing or providing their personal data. Our company adheres to the contents of this information in all cases involving the processing of personal data, and we consider the information described here to be mandatory for us.
However, we reserve the right to change what is described in this unilateral disclaimer, in which case we will inform those concerned in advance. If you have any questions regarding the contents of this prospectus, please write to us at the e-mail address info@fashionnicole.hu or by post to the mailing address Nicole Fashion Shop (8200 Veszprém Szabó köz 6.). The data processing of our company's activities is based on voluntary consent, and in some cases the data processing is necessary to take steps at the request of the data subject before concluding the contract.
Our data processing complies with the relevant legislation, in particular the following:
Contact details of the data controller:
We provide the following information regarding each of our data processing.
Affected is any natural person identified or identifiable, directly or indirectly, on the basis of any specific personal data, whose data is managed by the Data Controller. The data subjects are therefore primarily the customers, the natural person's Partners of the Data Controller, the representatives, contact persons and possibly other employees of the Partners of the non-natural person.
Data management related to the request for quotation
Our company provides an opportunity for our customers to request an offer electronically. The offer can be requested online by e-mail or contact form.
Manager of personal data: Ati Sun Kft. (1201 Budapest Alsóhatárút 81.)
The purpose of data management: prior information about the products sold by the store
Legal basis for the processing: prior consent of the data subject, Article 6 (1) (a) GDPR and processing necessary to take steps at the request of the data subject before the conclusion of the contract - Article 6 (1) (b) GDPR
Scope of personal data processed: surname and first name; telephone number; e-mail address; subject of interest and textual description
Duration of data management: two years from the date of the last exchange of letters concerning the interest. Use of a data processor: our company uses the help of an IT service provider to operate the contact form as follows.
Name of data processor |
Headquarter |
Data processing task description |
UNAS Online Kft. |
9400 Sopron, Kőszegi út 14. |
Supervision and maintenance of the operation of the contact form |
By accepting this data management notice, the data subject expressly consents to the Data Processor's use of additional data processors in order to make the service more convenient and customized, as follows:
Possible consequences of failure to provide data: The provision of data is voluntary. An important circumstance is that the fields marked with * are mandatory, in case of failure to do so our company cannot make an offer. Leaving the additional fields blank does not have this consequence.
Rights of the data subject: the data subject (the person whose personal data is handled by our company)
(a) request access to personal data concerning him,
(b) request their correction,
(c) request their cancellation,
(d) withdraw his or her consent to the processing: in this case, the lawfulness of the pre-withdrawal data processing shall not be affected by the withdrawal.
(e) apply for a restriction on the processing of personal data under the conditions set out in Article 18 of the GDPR (ie that our company does not delete or destroy the data until requested by a court or authority, but for no longer than thirty days, and for other purposes manage),
(f) object to the processing of personal data,
(g) exercise its right to data portability. Under the latter right, the data subject is entitled to receive personal data concerning him or her in word or excel format, and our company is also entitled to transfer this data to another data controller upon request.
Other information related to data management: our company takes all necessary technical and organizational measures to avoid a possible data protection incident (eg damage, disappearance of files containing personal data, making them accessible to unauthorized persons). In the event of a non-existent incident, a record is kept to verify the necessary action and to inform the data subject, including the scope of the personal data concerned, the number and number of data subject incidents, the date, circumstances, effects and remedies of the data protection incident. other data specified in the legislation prescribing data management.
Cookie management
What is a cookie? Use of cookies: During the visit to the Web Store, text format files (hereinafter: Cookies) are saved on the Customer's computer. The Data Controller mainly uses the so-called It uses Session-Cookies, which are deleted immediately when you close your browser. They can be used to display the contents of the cart while viewing any page, here the Buyer can read how many items have been added to his cart so far and what their current total price is. These text files do not contain any personal information. In addition, the Data Controller uses cookies that are used during multiple visits. These cookies also do not contain address data (such as the Customer's name, email address, etc.) or other personal data, only the following data: the Customer's IP address. In particular, these Cookies ensure that the offer of the Data Controller's Web Store is friendlier, more efficient and more secure. Thanks to these files, it is possible, for example, to display on the website information that is specifically in the interests of the Customer. The sole purpose is to make the offer as tailored as possible to the needs of the Buyer and to make browsing as comfortable as possible. It is not possible to identify the Buyer with these Cookies. Of course, the browser can also be set not to save Cookies used during multiple visits to the hard drive, but only by using cookies can the Customer use and fully enjoy certain functions of the Web Store. For example, if you place an item in the cart, the server reads the cookie code to note that the item is in the Buyer's cart. If the Customer visits other websites after the Web Store visited for the purpose of purchase and then returns to the purchase, all that he has previously included will remain in his shopping cart. For example, this feature is only possible by allowing the use of cookies. Therefore, the Data Controller recommends that the Cookies be left on by the Customer. You can usually view and delete cookies at any time by selecting the settings function of your web browser, you can get more information from the “Help” function of your web browser. Use of Google Analytics: Our site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics also uses cookies, text files that are stored on your computer and allow us to analyze your use of our website. The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on servers in the United States. However, your IP address will be transferred in abbreviated form if it is located in a Member State of the European Union or in another State that is a signatory to the Agreement on the European Economic Area. Only in special cases will the full IP address be transferred to the U.S. Google server and abbreviated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity for website operators. Google Analytics does not combine the IP address transmitted from your browser with other Google data. You can prevent cookies from being stored by setting your browser appropriately. Additionally, you may prevent the cookie from transmitting and processing data (such as your IP address) that identifies your use of the website to Google by downloading and installing a browser plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=de Involvement of social plug-ins: In order to make the webshop more personal, the plug-ins (extensions) of Facebook, Google and Pinterest social sites are used on www.fashionnicole.hu. To do this, we use the “LIKE” button, the “Google +1” button, and the Pinterest “Pin-It” button used by Facebook Inc. (1601 S. California Ave., Palo Alto, CA 94304, USA). ), Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) and Pinterest Inc. (808 Brannan Street, San Francisco, CA 94103, USA). If you visit www. One of the pages of fashionnicole.hu that has such an extension, the extension establishes a direct connection with Facebook and Google+. If you’re signed in to Facebook or Google, they can associate your visit with your Facebook or Google+ account. If you use extensions, such as clicking the “Like” button or writing a comment, your browser will send that information directly to Facebook, where it will be stored. Signing out of Facebook or Google+ prevents data from being associated with your profile. Companies provide detailed information on their websites (Facebook Privacy Notice, Google Privacy Statement, Pinterest Privacy Policy) about the nature, purpose, and further processing of the use of your information after you have given your consent. There you will also find more information about your rights, privacy settings and the exercise of your right to object.
You can find more information about deleting cookies at the following links:
Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Chrome: https://support.google.com/chrome/answer/95647?hl=en
The purpose of data management: to identify and track users, to differentiate between them, to identify the current session of users, to store the data provided during it, to prevent data loss, web analytical measurements, personalized service.
Legal basis for data processing: consent of the data subject.
The scope of the managed data: identification number, date, time, and the previously visited page.
Duration of data management: maximum 90 days Possible consequences of non-provision of data: impossibility of using the service in the above, 2-5. with regard to the services described in.
Data processed during a single request for information / continuous regular contact
The data controller ensures that the data subject is in constant or regular contact with the data subject in various ways and forums. Examples include electronic contact; e-mail exchange with the data subject, contact by post or telephone, etc.
Manager of personal data: Ati Sun Kft. (1201 Budapest Alsóhatárút 81.)
The purpose of data management is to provide the data subject with appropriate information and to keep in touch.
Legal basis for data processing: data subject's consent - Article 6 (1) (a) GDPR. In the event that the Data Controller and the data subject enter into an agreement with each other, for example on the use of a service of the Data Controller, the legal basis of the data processing may also be based on the conclusion of a contract. Contact and contact, so that the processing of the relevant data may be based on the legitimate interest of the data subject, a third party or the Data Controller, as well as on other legal grounds specified by law, for example, it may be required by law.
Scope of personal data processed: surname and first name; telephone number; e-mail address; content of the question.
Duration of data management: until the realization of the purpose or, if required by the interest or fulfillment of the interest or obligation of the data subject or third party or the Data Controller, after the realization of the purpose, until the termination of the interest or fulfillment of the obligation. If, on the basis of the method of data processing or otherwise, the duration of data processing is mandatory by law, the Data Controller shall process the data for the period specified in the relevant legislation.
Appointment
The Data Controller allows the data subjects to request a date from the Data Controller by providing their data detailed below, during which they may personally consult the Data Controller about its services, distributed products and other issues.
Manager of personal data: Ati Sun Kft. (1201 Budapest Alsóhatárút 81.)
The purpose of data management is to provide the data subject with a date and to keep in touch.
The legal basis for data processing is the consent of the data subject - Article 6 (1) (a) GDPR. The scope of the managed data: surname and first name, telephone number, e-mail address, date
Duration of data management: until the objective is achieved.
Data management related to the conclusion of an agreement
The data controller makes the provision of its individual services and the sale of the products distributed by it subject to the conclusion of a prior agreement as a condition.
Manager of personal data: Ati Sun Kft. (1201 Budapest Alsóhatárút 81.)
The purpose of data management: identification of the data subject, provision of a suitable product or service to the data subject in accordance with the provisions of the agreement, contact.
The legal basis for data processing is necessary for the performance of a contract in which the data subject is one of the parties or to take steps at the request of the data subject prior to the conclusion of the contract - Article 6 (1) (b) GDPR.
Scope of data processed: surname and first name, telephone number, e-mail address, address, additional data required for concluding an agreement, subject to the content elements of the contract, subject of the service, content, remuneration, rights and obligations
Duration of data processing: lasts until the validity of the rights and obligations arising from the legal relationship in connection with which the Data Controller processes personal data expires in respect of data that are documented and the document supports the accounting, the data processing period is 2000 C. pursuant to Section 169 (2) of the Act for at least 8 years.
Data management related to banking data
The data controller allows the data subject to pay for the products / services by transfer via a bank, or to provide a bank card guarantee as security for the services he wishes to use by providing bank card details.
Manager of personal data: Ati Sun Kft. (1201 Budapest Alsóhatárút 81.)
The purpose of data management: to facilitate and control the financial performance of the data subject.
The legal basis for data processing is the transfer via the bank and thus the communication of the related data to the Data Controller is based on the consent of the data subject - Article 6 (1) (a) GDPR.
Scope of managed data: account holder's name, account holder's bank account number, transfer notification, transfer amount, bank card data (bank card number, name on the card, expiry date)
Duration of data processing: in respect of identification and contact data, the validity of the rights and obligations arising from the legal relationship in connection with which the Data Controller handles personal data expires, in respect of data that are documented and the document supports the accounting, Pursuant to Section 169 (2) of Act C of 2000, at least 8 years. In the case of bank card data, until the completion of the contract, until the payment for the services used has been paid.
Additional information on data management: In order to maintain banking and business secrecy, the Data Controller shall make every effort to ensure that the above data is disclosed only to those Employees who are absolutely necessary and duly authorized to perform their duties. As a credit card guarantee, we only accept and manage credit card data through online interfaces that have an appropriate security protocol.
The activity and process involved in data management are as follows:
Other data processing
Information on data processing not listed in this prospectus will be provided at the time of data collection. We inform our clients that certain authorities, bodies performing public tasks, courts may contact our company for the purpose of disclosing personal data. Our company will provide personal data to these bodies only if and to the extent that it is absolutely necessary to achieve the purpose of the request and if the fulfillment of the request is required by law, provided that the relevant body has indicated the exact purpose and scope of the data.
Newsletter subscription data management
Our company keeps in touch with its customers through a newsletter, to whose attention it offers its services, informs it about novelties and promotions related to its operation. You can subscribe to the newsletter online, through our website or in person.
Manager of personal data: Ati Sun Kft. (1201 Budapest Alsóhatárút 81.)
The purpose of data management is to keep in touch with potential customers
Legal basis for data processing: data subject's consent - Article 6 (1) (a) GDPR. Marking the legitimate interest: maintaining and developing business relationships with customers
The scope of personal data processed: name, e-mail address Duration of data management: our company manages e-mail addresses until you unsubscribe from the newsletter.
Use of a data processor: our company uses the help of an IT service provider as follows.
Name of data processor |
Headquarter |
Data processing task description |
Unas Online Kft. |
9400 Sopron, Kőszegi út 14. |
Newsletter subscription system operation, data storage |
Possible consequences of failure to provide data: The data subject does not receive a newsletter from our company.
Rights of the data subject: the data subject (the person whose personal data is handled by our company)
(a) request access to personal data concerning him,
(b) request their correction,
(c) request their cancellation,
(d) withdraw his or her consent to the processing: in this case, the lawfulness of the pre-withdrawal data processing shall not be affected by the withdrawal.
(e) apply for a restriction on the processing of personal data under the conditions set out in Article 18 of the GDPR (ie that our company does not delete or destroy the data until requested by a court or authority, but for no longer than thirty days, and for other purposes manage),
(f) object to the processing of personal data,
(g) exercise its right to data portability. Under the latter right, the data subject is entitled to receive personal data concerning him or her in word or excel format, and our company is also entitled to transfer this data to another data controller upon request.
You can unsubscribe from the newsletter at any time by sending a letter to our company at info@fashionnicole.hu, or by clicking on the unsubscribe icon in the newsletter. In this case, your email address will be deleted from our database immediately.
Other information related to data management: our company takes all necessary technical and organizational measures to avoid a possible data protection incident (eg damage, disappearance of files containing personal data, making them accessible to unauthorized persons). In the event of a non-existent incident, a record is kept to verify the necessary action and to inform the data subject, including the scope of the personal data concerned, the number and number of data subject incidents, the date, circumstances, effects and remedies of the data protection incident. other data specified in the legislation prescribing data management.
Our company's computer systems and other data storage locations can be found at the headquarters and on the servers rented by the data processor. Our company selects and operates the IT tools used to manage personal data during the provision of the service in such a way that the managed data:
We pay particular attention to data security, take the technical and organizational measures and establish the procedural rules necessary to enforce the guarantees under the GDPR. The data shall be protected by appropriate measures, in particular against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as against accidental destruction, damage or inaccessibility due to changes in the technology used.
Our company's and our partners' IT systems and networks are both protected against computer-assisted fraud, computer viruses, computer hacking, and denial-of-service attacks. The operator also ensures security through server-level and application-level protection procedures. Daily data backup resolved. In order to avoid data protection incidents, our company takes all possible measures, in the event of such an incident - in accordance with our incident management policy - we take immediate action to minimize the risks and eliminate the damage.
The data subject may request information on the handling of his / her personal data, as well as request the correction or deletion or revocation of his / her personal data, except for mandatory data processing, exercise his / her right to data and protest in the manner indicated at the time of data collection.
At the request of the data subject, we will provide the information in electronic form without delay, but no later than within 30 days, in accordance with our relevant regulations. Requests from stakeholders to comply with the rights below will be granted free of charge.
Right to information:
Our company shall take appropriate measures to provide the data subjects with all the information on the processing of personal data referred to in Articles 13 and 14 of the GDPR and Articles 15 to 22. and 34. provide all the information referred to in Articles 31 and 34 in a concise, transparent, comprehensible and easily accessible form, in a clear and comprehensible manner, but in a precise manner.
The right to be informed may be exercised in writing through the contact details provided in point 1. Upon request, the data subject may be provided orally with proof of identity. We would like to inform our clients that if the employees of our company have any doubts about the identity of the data subject, we may request the provision of the information necessary to confirm the identity of the data subject.
The data subject's right of access:
The data subject has the right to receive feedback from the data controller as to whether the processing of his or her personal data is in progress. If personal data is being processed, the data subject has the right to have access to the personal data and the following information in the list.
Purposes of data management;
In addition to the above, in the event of a transfer of personal data to a third country or to an international organization, the data subject is entitled to be informed of the appropriate guarantees for the transfer.
Right of correction:
Under this right, anyone can request the correction of inaccurate personal data processed by our company and the addition of incomplete data.
Right of cancellation:
The data subject shall have the right to have his or her personal data deleted without undue delay upon his or her request for one of the following reasons:
Deletion of data may not be initiated if the data processing is necessary for the following purposes:
Right to restrict data processing:
At the request of the data subject, we limit the processing to the conditions under Article 18 of the GDPR, ie if:
the data subject disputes the accuracy of the personal data, in which case the restriction shall apply for a period which allows the accuracy of the personal data to be verified; the processing is unlawful and the data subject opposes the deletion of the data and instead requests a restriction on their use the controller no longer needs the personal data for the purpose of data processing, but the data subject requests them in order to make, enforce or protect legal claims; obsession the data subject has objected to the processing; in that case, the restriction shall apply for as long as it is established whether the legitimate reasons of the controller take precedence over the legitimate reasons of the data subject. Where data processing is restricted, personal data may be processed, with the exception of storage, only with the consent of the data subject or for the purpose of bringing, enforcing or protecting legal claims or protecting the rights of another natural or legal person or in the important public interest of the European Union or a Member State. The data subject must be informed in advance of the lifting of the data processing restriction.
Right to carry data:
The data subject shall have the right to receive the personal data concerning him or her made available to the controller in a structured, widely used, machine-readable format and to transmit this data to another controller. Our company can fulfill such a request of the person concerned in word or excel format.
Right to protest:
Where personal data are processed for the purpose of direct business acquisition, the data subject shall have the right to object at any time to the processing of personal data concerning him or her for that purpose, including profiling, in so far as it relates to direct business acquisition. In the event of an objection to the processing of personal data for the purpose of direct business acquisition, the data may not be processed for this purpose.
Automated decision making in individual cases, including profiling:
The data subject shall have the right not to be covered by a decision based solely on automated data processing, including profiling, which would have legal effects on him or her or would be similarly significant. The above authority does not apply if the data management necessary for the conclusion or performance of the contract between the data subject and the controller; EU or Member State law applicable to the controller which protects the rights and freedoms also lays down appropriate measures for the protection of obsession based on the express consent of the data subject.
Right of withdrawal:
The data subject has the right to withdraw his or her consent at any time. Withdrawal of consent shall not affect the lawfulness of the consent-based data processing prior to withdrawal.
Rules of procedure:
The controller shall, without undue delay, but in any case within one month of receipt of the request, inform the data subject in accordance with Articles 15 to 22 of the GDPR. on the action taken in response to a request under Article. If necessary, taking into account the complexity of the application and the number of applications, this time limit may be extended by a further two months. The controller shall inform the data subject of the extension of the time limit, indicating the reasons for the delay, within one month of receiving the request. If the data subject has submitted the request electronically, the information shall be provided electronically, unless the data subject requests otherwise. If the controller does not take action on the data subject's request, it shall inform the data subject without delay, but no later than one month after receipt of the request, of the reasons for the non-action and of the data subject's right to appeal to the supervisory authority. The controller shall inform all recipients to whom or with whom the personal data have been communicated of any rectification, erasure or restriction on the processing of personal data, unless this proves impossible or requires a disproportionate effort. Upon request, the controller shall inform the data subject of these recipients.
Compensation and damages:
Any person who has suffered pecuniary or non-pecuniary damage as a result of a breach of the Data Protection Regulation is entitled to compensation from the controller or processor for the damage suffered. The data processor shall be liable for damages caused by the data processing only if it has not complied with the obligations specified in the law, which are specifically imposed on the data processors, or if it has disregarded or acted contrary to the data controller's lawful instructions. Where several controllers or processors or both controllers and processors are involved in the same processing and are liable for damages caused by the processing, each controller or processor shall be jointly and severally liable for the total damage. The controller or processor shall be released from liability if it proves that it is not liable in any way for the event giving rise to the damage.
Right to go to court and official data protection procedure:
If the data subject's rights are violated, he or she may take legal action against the data controller.
The court is acting out of turn in the case.
Complaints can be lodged with the National Data Protection and Freedom of Information Authority:
National Data Protection and Freedom of Information Authority
Address of the authority: 1125 Budapest, Szilágyi Erzsébet avenue 22 / C.
Mailing address: 1530 Budapest, Pf .: 5.
Phone: +36 (1) 391 1400
E-mail ugyfelszolgalat@naih.hu
Web: www.naih.hu
The data subject also has the right to complain to another supervisory authority, in particular the supervisory authority established in the Member State of the European Union where he or she has his or her habitual residence, place of employment or suspected infringement. In the event of a violation of the rights of minors, hate speech, exclusionary content, reparation, the rights of the deceased, the violation of reputation:
National Media and Communications Authority 1015 Budapest, Ostrom u. 23-25.
Mailing address: 1525. Pf. 75
Tel: +36 (1) 457 7100
Fax: +36 (1) 356 5520 E-mail: info@nmhh.hu
The Data Controller declares that it reserves the right to change the Prospectus due to the harmonization of the legal background, the Regulations and other internal regulations to be amended in the meantime.
Date: Veszprém, 24.05.2021.